Customer Service

When you go to any retail outlet they all have a desk or counter of some sort, with a sign hanging above that reads ‘Customer Service’. The customer service desk…

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Friday the 13th

Friday the thirteenth.  I don’t know about anyone else but I don’t care. Lousy days can appear on any day of the week or month. Tuesday the sixth, Saturday the…

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Ancestry

Ancestry is about heritage and lineage. These words may seem the same but they mean two different things.   Heritage is something that is handed down from the past like…

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Converting a Country

Early on in my school years Canada changed its weights and measures system from Imperial to Metric. Overnight quarts became litres, yards became meters and pounds became kilos. There was…

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Milk

“The planning, implementation and coordination of the details of a business or other operation.” (Dictionary.com). “The detailed coordination of a complex operation involving many people, facilities, or supplies,” (New Oxford…

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Crumbling Around Us

‘Infrastructure’ is a word that I hear used frequently at this time of year, and it is usually preceded by the word ‘decaying’. Infrastructure is the basic underlying framework that…

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Permanent Record

Lack of time this week means you get something from the past. This was written in 2014 but seems to be just as relevant today as then. Now the President…

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